Terms of service
Last updated: March 17, 2026
These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Nuvella Sleep (“Company,” “we,” “us,” or “our”). By accessing our website or purchasing from us, you agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or services.
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1. Eligibility and Acceptance of Terms
By using this website, you represent and warrant that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
Your continued use of the website constitutes acceptance of these Terms, as well as any related policies referenced herein.
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2. Modifications to Terms
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms at any time without prior notice. Updates will be effective immediately upon posting.
It is your responsibility to review these Terms periodically. Continued use of the website following any changes constitutes acceptance of those changes.
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3. Products and Services
All products offered by Nuvella Sleep are subject to availability and may be withdrawn at any time without notice.
We strive to ensure that all product descriptions, images, and pricing are accurate; however, we do not warrant that such information is complete, current, or error-free.
We reserve the right to:
• Limit or cancel quantities purchased per person, household, or order
• Discontinue any product at any time
• Refuse service to anyone for any reason
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4. Orders and Account Information
By placing an order, you agree to provide accurate, complete, and current billing and shipping information.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving:
• Suspected fraudulent or unauthorized transactions
• Inaccurate or unverifiable information
• Product or inventory limitations
In the event of cancellation, you will be notified and refunded accordingly.
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5. Pricing and Payment Terms
All prices are listed in United States Dollars (USD) and are subject to change without notice.
Payment must be completed at the time of purchase. We reserve the right to correct any pricing errors and to cancel orders arising from such errors.
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6. Shipping and Fulfillment
Nuvella Sleep operates on a dropshipping fulfillment model, meaning products may be shipped directly from third-party suppliers.
By placing an order, you acknowledge and agree that:
• Processing and shipping times are estimates and not guaranteed
• Delivery timelines may vary due to supplier handling, carrier delays, or external factors beyond our control
• We are not liable for delays once an order has been dispatched
Further details are outlined in our Shipping Policy.
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7. Returns and Refunds
All return and refund requests are governed by our Return & Refund Policy, which forms an integral part of these Terms.
We reserve the right to deny any request that does not comply with our stated policy.
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8. Intellectual Property Rights
All content on this website—including but not limited to text, graphics, logos, images, product designs, and branding—is the exclusive property of Nuvella Sleep and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
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9. Prohibited Uses
You agree not to use this website:
• For any unlawful purpose
• To violate any applicable laws or regulations
• To transmit malicious code, viruses, or harmful content
• To exploit or harm minors in any way
• To infringe upon our intellectual property rights
We reserve the right to terminate your access for violations of these Terms.
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10. Limitation of Liability
To the fullest extent permitted by law, Nuvella Sleep shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
All products are provided “as is” and “as available” without warranties of any kind, whether express or implied, unless otherwise required by law.
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11. Third-Party Services
We may utilize third-party providers, including payment processors and fulfillment partners. We do not control and are not responsible for their actions, policies, or performance.
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12. Indemnification
You agree to indemnify, defend, and hold harmless Nuvella Sleep from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of our services.
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13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
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14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.
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15. Contact Information
For inquiries regarding these Terms, please contact:
Nuvella Sleep
Email: nuvellasleep@yahoo.com
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16. Entire Agreement
These Terms, together with any referenced policies, constitute the entire agreement between you and Nuvella Sleep regarding your use of our services.