Shipping policy

Last updated: March 17, 2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from Nuvella Sleep.

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1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once processed, orders are dispatched from one of our fulfillment centers.

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2. Shipping Methods and Delivery Times

Nuvella Sleep works with international fulfillment partners to deliver products efficiently.

Estimated delivery times are as follows:

Delivery times are estimates only and are not guaranteed.

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3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may take 2–5 business days to appear in the carrier’s system.

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4. Split Shipments

Orders containing multiple items may be shipped separately depending on product availability and fulfillment location. Customers may receive multiple shipments and tracking numbers.

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5. Delays and Exceptions

Nuvella Sleep is not responsible for delays caused by factors outside of our control, including but not limited to:

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6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Nuvella Sleep is not responsible for orders delivered to incorrectly provided addresses.

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7. Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Nuvella Sleep is not responsible for lost or stolen packages. Customers are encouraged to contact the shipping carrier directly for further assistance.

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For questions regarding this Shipping Policy or your order, please contact:

nuvellasleep@yahoo.com

Nuvella Sleep reserves the right to update or modify this Shipping Policy at any time without prior notice.